Frequently Asked Questions
Everything you need to know about shopping at Don's Liquors & Wine.
Do I need to show identification to receive my order?
Yes. By law, someone 21 years of age or older must be present to sign for and receive any alcohol delivery. A valid government-issued photo ID is required at the time of delivery.
What are your shipping and delivery options?
We offer local delivery within a 10-mile radius, as well as standard ground shipping to select states where permitted by law. Shipping rates are calculated based on weight and destination at checkout.
Can I return a bottle if I change my mind?
Due to state regulations, we cannot accept returns on alcoholic beverages once they have left our premises. If your order was damaged during transit, please contact us immediately for a replacement or refund.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like Apple Pay and Google Pay for a secure checkout experience.
Do you offer bulk discounts for events or weddings?
Absolutely. We specialize in event planning and offer competitive case pricing for large orders. Please reach out to our team via the contact form for a personalized quote.
How should I store my wine after delivery?
To maintain quality, we recommend storing your wine in a cool, dark place with a consistent temperature, ideally between 45°F and 65°F, and keeping bottles with corks on their side.