Returns & Exchanges

At Don's Liquors & Wine, we strive for complete satisfaction with every bottle; however, due to state regulations, returns on alcoholic beverages are only accepted if the product is spoiled, corked, or damaged upon delivery. All return requests must be initiated within 14 days of purchase with a valid receipt or order confirmation.

Return Process

• 1.
  Inspect Your Order

  Examine your bottles immediately upon delivery or pickup to ensure there are no signs of leakage, breakage, or incorrect items.

• 2.
  Contact Support

  Email our customer service team with your order number and clear photos of the damaged or defective product to receive a return authorization.

• 3.
  Secure the Product

  Keep the original packaging and the remaining contents of the bottle, as we may require the physical item to be returned for quality control inspection.

• 4.
  Receive Refund or Replacement

  Once your claim is verified, we will issue a full refund to your original payment method or ship a replacement bottle at no additional cost.